BPO | SessionGuardian

Why SessionGuardian for BPOs

People and data are an organization’s primary assets. For organizations who rely on business process outsourcing for financial, healthcare, or operations support, the need to protect both the individual and data from third-party and remote-worker risks has never been more critical.

Reduce the risk of unauthorized access to the data by limiting access to only known personnel on approved devices and approved locations, thus extending physical security controls to the hybrid working environment.

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Software That Improves Your Third-Party Risk Profile

BPOs work with your client’s sensitive data, such as financial data or ePHI. Knowing the identity of whoever is accessing that data at all times is key.

SessionGuardian ensures that only authorized users on an authorized device from an authorized location can access a VDI or URL via SessionGuardian VDI and SessionGuardian Web.

51% of organizations have experienced a data breach caused by a third-party.¹

Assure Security-Conscious Customers That Their Data is Safe

SessionGuardian allows security controls to be configured by your organization and applied to your BPO. This enables stricter controls as the sensitivity of the data increases.

Know the identity of whoever is accessing sensitive data at all times. Our one-time or continuous facial authentication confirms that an authorized user is "who they say they are".

Ensure regulatory compliance. Know each remote user is complying with your select security protocols from log on to log off, including geolocation, IP, SIEM, etc.

Mitigate insider threats. By combining person, device, and location as factors of authentication, the probability of malicious or accidental insider threats is vastly reduced.

Secure BYOD employees and third parties. Enable users to work securely on their own devices. Restrict user access from unauthorized locations and demonstrate that your user logged in from that location.

Protect Your Customers' Data Against Breaches

As the traditional cybersecurity perimeter breaks down in today’s hybrid BYOD world, critical solutions like SessionGuardian exist to properly authenticate user identity, geolocation, and corporate-owned or personal devices.

Whether your staff works onsite or offsite, increase your customer’s confidence in your BPO by implementing a solution that protects against remote-work and third-party risks.

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Key Use Cases for BPOs

Preventing unauthorized access to client data is essential, and SessionGuardian can help. We enable you to limit access to your data by extending physical security controls to the hybrid working environment and allowing only authorized personnel from authorized devices in authorized locations. With SessionGuardian’s technology, you can secure:

Third party and offshore hybrid remote staff access
BPO securely accessing ePHI data
Business continuity during pandemics/natural disasters

SessionGuardian offers a safer way for BPOs to handle data security.

Avoid legal penalties caused by data breaches.

Reduce financial burdens and fines.

Stay compliant with data privacy regulations.

Working with a BPO? Download Our Free Whitepaper

Your regulator is taking away COVID-19 accommodations and your outsource service provider wants to offer hybrid work options. What protections can you put in place? SessionGuardian’s new ebook shares the advanced software solutions that enable physical security controls in a hybrid environment.

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